CUSTOMER SERVICE AND SPARE PARTS

How may We help you?

In all parts of the world, customers produce tomato twine, baler twine, rope, sacks and lot of other products using Roblon machines. All this day-to-day activity naturally leads to wear and tear on the parts of the Roblon equipment, despite of its reliability and strong Danish design.

With a competent and highly reliable support from our specialists in the Customer Service Department, machine downtime can be reduced to an absolute minimum.In cooperation with our customers, our specialists can check and optimize machine settings to ensure an efficient and smooth production performance. We also offer our customers comprehensive training in Saeby or on site.

Spare Parts that equal quality and performance with recommended components

By being prepared an using approved spare parts, you can avoid unwanted downtime and maximize your productivity.

The parts made for and used in Roblon machine are manufactured from first quality material to ensure an optimal performance. As we have many different customers from various industries, many of our solutions are customized, making Robco Engineering A/S the first choice for the right application.

We offer:

  • Customized solutions
  • Flexible spare part packages
  • Optimization of your equipment, e.g. by offering the Tornado electrical kit. 
  • Individual parts, when and if required
INSTALLATION AND TRAINING BY SKILLED SERVICE ENGINEERS

Besides our wide range of machines and accessories, we also offer installaiton, commissioning and training by our skilled personnek to guarantee a flawless and long-lasting operation. Our highly qualified mechanical, electrical and software engineers are ready for on-site consultations and service using their many years of experience to provide a highly effective training of operators and maintenance personnel,

Our customer training will put our customers in total control of their Roblon machines and will help gaining the maximum production output from the Roblon machine solutions.

Customer Service Center

+45 98 46 40 00  – customerservice@robco-eng.com

Mr Allan Meinertz
Spare Parts Sales
+45 96 89 86 41
am@robco-eng.com

Responsible for:

  • Europe, main part
  • Africa
  • Central Asia
  • Middle East

Mr Dennis Munch
Spare Parts Sales
+45 96 89 86 42
dm@robco-eng.com

Responsible for:

  • North America
  • Central America
  • South America
  • South East Asia
  • Portugal and Spain 

Mr Bent Kristensen
Service Manager
+45 53 39 42 61
bk@robco-eng.com

Responsible for:

Technical Consultancy
for cable equipment

  • World-wide

Mr Jens Sørensen
Service Manager
+45 96 89 86 27
js@robco-eng.com

Responsible for:

Technical Consultancy
for Rope Making equipment

  • World-wide

Mr Lars Munch Antonsen
Sales Director
+45 96 89 86 20
lma@robco-eng.com 

Mrs Hanne  Elling
Service Support
+45 96 89 86 24
he@robco-eng.com

Send us a message